Delivering Better Care for People with Diabetes

We’ve gone blue for World Diabetes Day!

With World Diabetes Day just round the corner, on the 14th November 2015, Mednet are reflecting on some of the work we’ve delivered this year to help improve the lives of people living with diabetes.

One of the most exciting projects we’ve worked on is a course to educate healthcare professionals (HCPs) about how to effectively manage diabetes in patients from black and minority ethnic (BME) groups.

Diabetes is a rising global epidemic with people from BME or deprived groups at a much increased risk of developing the condition; the most deprived in the UK are 2.5 times more likely to have diabetes and people from BME groups are up to six times more likely to develop diabetes.1

With a group of leading key opinion leaders (KOLs) in diabetes, Mednet developed and coordinated a programme of education to specifically address these health inequalities, educate HCPs on cultural competence and how to better care for patients from these groups to improve clinical outcomes.

We have delivered the course in six regional locations across the UK to multidisciplinary groups of HCPs. The initial feedback has been excellent, with up to 93% of delegates stating their knowledge of diabetes care for BME groups has increased a good amount or a great deal and up to 87% of delegates said the course would impact a ‘good amount’ or ‘great deal’ on their practice.

A complete assessment of the impact of the course on HCPs knowledge and practice will now be conducted. We are hoping for some exciting results showing the effectiveness with a view to publishing this in a journal.

Our wider work in diabetes has included developing translated booklets for patients, their carers, friends and family into ten different languages. These booklets provide information on the condition and medication, each with individual, culturally appropriate cartoons. This completes a whole service package of care in this therapy area, as we continue to deliver a patient support programme. With nearly 200 registered sites recruiting patients, the programme enables patients to better understand their diabetes and builds confidence to self-manage.

We have also delivered multiple medical education projects. These have included a series of roadshow meetings for nurse prescribers, enabling them to achieve professional competency standards. Another highlight was a particularly insightful advisory board, organised by us to enable our client to gain leading KOLs perspectives and advice on primary care referral criteria in type 2 diabetes.

Our work in diabetes which intersects patients, HCPs and services, means we have a wealth of experience in this therapy area. We’re always looking for new and innovative ways to integrate design, digital solutions, education and effective communication to support the fight against diabetes.


N.B. All projects were sponsored by a leading pharmaceutical company.